The DoorDash Playbook: Scaling GenAI for 5,000 Users Without Losing Control — illustration
AI & Agents

The DoorDash Playbook: Scaling GenAI for 5,000 Users Without Losing Control

DoorDash’s internal GenAI platform team shares how they moved from vendor-first chaos to a unified gateway, balancing accuracy, latency, and cost for both engineers and non-technical staff.