Your Faida concierge goes onto any website with one small block of code from your client portal — WordPress or not, no theme edits, no rebuild.
Your code is generated for your own concierge inside your client portal — copy it, paste it, done.
Visitors click the bubble and chat with your Faida concierge — answering questions, qualifying enquiries and taking details, 24/7.
The code only loads the widget. Conversations, visitor details and transcripts stay in your Faida portal — nothing is written into your own database.
One script, loaded asynchronously from Faida. It draws in its own layer, so it never touches your theme, your markup or your layout.
Each concierge has its own code. Copy the one for the agent you want on that site, straight from the portal.
Your plan includes an intelligent report at least once a week: what your concierge handled, what it escalated to a human, and clear suggestions on the next step. Weekly is the minimum — you can increase the frequency whenever you wish.
Your concierge learns as it works — your products, your tone, the questions your customers actually ask. That understanding accumulates month after month, so the service you have in month twelve is far sharper than the one you started with. It also means the intelligence lives in your account: starting again with someone else would mean starting from zero — no history, no trained voice, no memory of your customers. Staying is how it compounds.
</body> tag. On WordPress that is your theme footer, a footer-code plugin, or your builder's custom-code box — whichever you already use.Not comfortable editing your site? Send us your details and we will install it for you and confirm it is answering.
[faida_concierge]
No. Your concierge is a single block of code from your client portal, so it works on any site — WordPress, a site builder or a custom build. There is nothing to install and nothing to keep updated.
From your Faida portal — sign in and copy the key for the agent you want on this site. If you do not have one yet, ask us and we will set it up.
To your agent on Faida, and to the transcripts in your portal. Your WordPress database holds only your settings — the key, the agent id and your placement choice.
Yes. The widget draws itself in a fixed-position layer and does not depend on your theme’s markup or CSS — Astra, GeneratePress, Kadence, block themes, all fine.
Remove the code block from your site and the concierge is gone. Your concierge, its training and its transcripts stay in your portal — nothing else on your site is affected.
Get your code from the client portal — or send us your site and we will install it for you.
Open your client portal →