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Website Concierge install

Put your AI concierge on your website in about five minutes

Your Faida concierge goes onto any website with one small block of code from your client portal — WordPress or not, no theme edits, no rebuild.

Works on any site that can load a script · WordPress, Shopify, Wix, Squarespace, or a custom build

Your code is generated for your own concierge inside your client portal — copy it, paste it, done.

Your agent, on your site

Visitors click the bubble and chat with your Faida concierge — answering questions, qualifying enquiries and taking details, 24/7.

Nothing is stored on your site

The code only loads the widget. Conversations, visitor details and transcripts stay in your Faida portal — nothing is written into your own database.

It will not slow you down

One script, loaded asynchronously from Faida. It draws in its own layer, so it never touches your theme, your markup or your layout.

Your code, your concierge

Each concierge has its own code. Copy the one for the agent you want on that site, straight from the portal.

Intelligent reports, every week

Your plan includes an intelligent report at least once a week: what your concierge handled, what it escalated to a human, and clear suggestions on the next step. Weekly is the minimum — you can increase the frequency whenever you wish.

It gets sharper the longer it works for you

Your concierge learns as it works — your products, your tone, the questions your customers actually ask. That understanding accumulates month after month, so the service you have in month twelve is far sharper than the one you started with. It also means the intelligence lives in your account: starting again with someone else would mean starting from zero — no history, no trained voice, no memory of your customers. Staying is how it compounds.

Install in five minutes

  1. Sign in to your client portal. Open Client Login and go to your concierge — you will see the concierge you own, its status and its training.
  2. Copy your website code. The portal shows the exact snippet for that concierge. Prefer it emailed? Press Email my setup details.
  3. Paste it into your site. Put it just before the closing </body> tag. On WordPress that is your theme footer, a footer-code plugin, or your builder's custom-code box — whichever you already use.
  4. Check it live. Reload your site: the bubble appears and your concierge answers. Ask it something only your business would know.

Not comfortable editing your site? Send us your details and we will install it for you and confirm it is answering.

[faida_concierge]

What you need

Any site that can load a script Access to your site footer code An active Faida concierge Two minutes to paste it

Questions

Do I need a plugin to install it?

No. Your concierge is a single block of code from your client portal, so it works on any site — WordPress, a site builder or a custom build. There is nothing to install and nothing to keep updated.

Where do I get my Concierge key?

From your Faida portal — sign in and copy the key for the agent you want on this site. If you do not have one yet, ask us and we will set it up.

Where do my visitors’ chats go?

To your agent on Faida, and to the transcripts in your portal. Your WordPress database holds only your settings — the key, the agent id and your placement choice.

Will it work with my theme?

Yes. The widget draws itself in a fixed-position layer and does not depend on your theme’s markup or CSS — Astra, GeneratePress, Kadence, block themes, all fine.

How do I turn it off?

Remove the code block from your site and the concierge is gone. Your concierge, its training and its transcripts stay in your portal — nothing else on your site is affected.

Ready to put your concierge to work?

Get your code from the client portal — or send us your site and we will install it for you.

Open your client portal →
Want to earn from referrals? Refer a business and get 30% of their first month, then 10% every month for up to 24 months. See the partner programme.